An ILA appointment is a private meeting, usually 30 to 60 minutes by video, where a solicitor checks your ID, explains the documents your lender wants you to sign, answers your questions, and makes sure the decision is yours. If you go ahead, they witness or arrange signing and send the certificate to your lender.
Cost & process·Reviewed by Saba Rehman, Solicitor · 9 October 2026·2 min read
Key takeaways
Once you’ve booked, your solicitor will ask you to send:
Your solicitor reviews the documents before the meeting, so they can spot anything unusual and keep the appointment focused.
The solicitor confirms who you are and that they’re acting only for you. They’ll check that nobody else is in the room. If you’re on a video call, they may ask you to show the room.
They explain what each document does, what you’re agreeing to, and what could happen in the worst case. For a guarantee, that might be paying the whole debt. For a charge, it might be losing your home.
Expect questions about your relationship with the borrower, why you’ve been asked to sign, whether you’ve contributed money, and whether you feel any pressure. These are routine and help the solicitor make sure the advice fits your situation.
The solicitor will make clear that the decision is yours. Where it makes sense, they’ll explain options such as asking for a cap or time limit, or not signing.
Ask anything. There are no silly questions, and a good solicitor would rather you ask than sign something you don’t understand.
If you decide to go ahead, the solicitor completes the certificate. How you sign depends on the documents:
The solicitor then sends the certificate and any signed documents to the lender, broker or conveyancer, as instructed.
Most appointments take 30 to 60 minutes. Simple occupier’s consent forms can be quicker, and complex business guarantees can take longer. See how long ILA takes from start to finish.
You don’t have to sign at the end of the meeting. If you need time to think, or want to go back to the lender with questions, that’s fine. Your solicitor can sign the certificate when you’re ready.
Usually 30 to 60 minutes. Simpler documents can take less time, and complex business documents can take longer.
No. The advice must be private, so the solicitor can be sure the decision is yours.
Usually, yes. Some lenders require an in-person meeting, and deeds often need a physical witness for signing.
Usually a passport or driving licence, plus proof of address dated within the last three months.
Reviewed by Saba Rehman, Solicitor
SRA-regulated · Last reviewed 9 October 2026
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